First of all just wanted to say great idea for a forum. I have always struggled to find support in the past for these little issues.
Anyways, background: Pegasus Opera II (7.00.00) VFP on SBS 2003 server. Clients are Windows XP SP3. All fully patched.
We have been using the SOP > Publish > Email method for a while now which is working great to email documents. The only problem is we have to fill in all the details (Subject, Name and Body Text) manually. So i started looking into the Email Profiles which would be perfect. Logging in as Admin, I made sure to set my test company (Adam\\\’s Light Engineering) to be able to use the email document option (Sales > Processing > Action > Terms and ticking all the email boxes). I made sure to enter both A/C and Order email address fields also. I then go SOP > Processing > Action > Quote (for example) > Action > Print > Email and Subject, Name and Body Text are empty (despite there being an Invoicing/SOP Quote email profile in System > Manintenance > E-mail Profiles)?
The very wierd thing is that (despite having all the options ticked in Terms) only the Delivery Notes (and ONLY Type Ord/D NOT Delivery) have the Email tab pre-populated according to the template?! Quoting the Opera Help File \\\”You can email any document or report to a customer or supplier anyway using the Email tab on the Publisher form, but where accounts are not set up to use e-mail profiles, you have to complete the message details manually.\\\”
I would really appreciate some help.